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On Hold Phone.com
3/21/2019




Product Overview Key Features Detailed Specs Downloads



4-Line Business Phone with Caller ID (ITC-420)




Detailed Specs
Color
Charcoal
Lines
4
Music-on-hold Capability
Y*
Fax/Data Ports
2
Intercom
Y
Paging
Y
Multifunction Backlit LCD
Y
Call Transfer
Y
Max. Number Extensions
12
Speakerphone
Y
Caller ID
Y
Caller ID / Call Waiting Type
2.0
# One-Touch Speed Dials
20
# Name/Number CID Memory
200
# Name/Number Directory
200
Privacy Protection
Y
Voice Message Waiting Indicator (VMWI)
Y
Hold
Y
Music-on-hold
Y
Headset Jack
Y
Redial / Pause
Y
Flash
Y
Language Caller ID Display Menus
E/F/S
Automatic Line Selection
Y
Privacy Protection
Y
Do Not Disturb (DND)
Y
Power Failure Protection
Y
Electronic Volume Control
Y
3-Way Conference
Y

Q: Can the ITC- 420 handle more than 4 lines?

A: Yes. Each phone physically accommodates 4 lines;  however, the ITC- 420 gives your office the flexibility to handle more than 4 total incoming lines.  Line 1 must all be shared with all phones on the network. This is in order for the phones to communicate to each other i.e. call transfer, intercom etc.  Then you can have each phone with its OWN 3 lines; or share any combination of lines.

Say you have 6 phones in your office. You can each share line 1, 2, and 3; and everyone has their own private line. Thus, the total number of lines = 3 shared lines + 6 (one dedicated line per phone x 6 phones) = 9 separate lines.

Here's another way many doctors configure their ITC- 420

1) All phones share line 1
2) The doctor has his/her line 4 as his / her private line
3) Nurses or clinical staff share their lines 2, 3 and 4
4) The receptionist / non-technical staff share their 3 lines 2,3,4

So in the above case regardless of how many phones you have, you have 1 line shared by all, the doctor has his/her own private line, and 3 lines each for the nurses/clinical staff and receptionist, for a total number of lines = 1 + 1 + 3 + 3 = 8 lines. Each station can transfer a call to any other phone in the office. A large number of physicians, dentists, and other providers use the system precisely as above (utilizing anywhere from 1 - 8 lines depending on your staffing/call volume), thus avoiding the considerable costs of a PBX or KSU phone system and professional installation.




Retail Price:  $199.99      Your Price:  $179.99




BUSINESS PHONE SYSTEMS

  5.8Ghz Digital Cordless Business Phone (ITC-5850)

  VoIP Broadband Business Phone (ITC-3002)

  4-Line Business Phone with Caller ID (ITC-420)

  2-Line Multifunction Caller ID Speakerphone (ITC-225)

  1-Line Multifunction Caller ID Speakerphone (ITC-125)

  1-Line Multifunction Caller ID Business Phone (ITC-120)








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